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A Superior Call Center
- 24-Hour Live Operator
- Excellent Rates
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- Wake-Up Service
- Fax
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- Bi-Lingual Operators
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- Text Messaging
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- HIPAA Compliant
Company News
Award Winning Service
Outstanding Service Earns National Award
A Superior Call Center Wins ATSI Award.
A Superior Call Center, of Conyers, GA has been honored with the exclusive 2006 Award of Excellence for the second consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. A Superior Call Center was presented with the award at ATSI’s 2006 Annual Convention held at Holiday Inn by the Bay, Portland, ME.
After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry. If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence.
"Participating in and earning the Award of Excellence is one of the highest achievements in our industry. It is a true testament in striving to go above and beyond to deliver excellence in customer service.”, states Lori Jenkins, ATSI President.
Now a two-time winner A Superior Call Center has earned the Bronze Award for two consecutive years of excellent service. ATSI extends its congratulations to the staff of A Superior Call Center on their proven quality service to their customers.