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SERVICES

A Superior Answering Service offers a variety of options to suit individual industry needs. From basic 24 hour answering service to highly customized and tailor-made services, we are equipped to handle specific business needs.

24 - Hour Live Answering Service

Our most requested service provides you with telephone
coverage 365 days a year.  Our receptionist answers your calls with your company name.  We take your caller’s name, phone number, message and any other information you request.  We then relay the call to you via email, text message, fax or special calling instructions. 

We can customize your 24 hour service to include…
• Order Taking
• Appointment Setting or Reminder calls
• RSVP/Attendee confirmation
• Dealer locator
• On Call schedule tracking and dispatching
• Relaying directions or event details 


Voice Mail

Voice mail can provide a cost effective solution with additional benefits over an answering machine.  Callers can receive a pre-recorded message with options to leave a message, go to individual mailboxes or press 0 for our live receptionist.  After messages are received you can be notified via phone, pager or email.

Additional options include…
     • Messages delivered to a cell phone, landline, pager or   
       email.
     • Receipt and forwarding of faxes to your email 
     • Follow me service – callers are placed on hold and
       connected to you at a telephone number you provide.


Need More?

A Superior Answering Service and Call Center can customize a more detailed plan for your business.  For more details, please contact us by email sales@asuperiorcallcenter.com or phone 800-344-6470 to discuss any options you need that may not be listed.